CASE STUDY
Virtual AGM
AGM studio broadcast
UK financial services organisation | Delivered virtually
At a glance
An AGM needs to do more than meet governance requirements. It needs to give members a voice.
Having delivered the organisation’s AGM across different locations and hybrid formats, Powwow redesigned the experience to take the event fully online in 2023. The challenge was to make it more accessible without losing the connection and participation that matter.
Together, we developed a purpose designed studio broadcast, giving directors a professional setting while making it easy for members to follow proceedings and contribute in real time.
“The 2026 AGM saw the highest level of member engagement in a decade, showing how a well designed virtual format can strengthen connection”
Live captions, a dedicated British Sign Language stream and multiple Q&A options, including written submissions and live Zoom questions, put accessibility and interaction at the heart of the experience.
Behind the scenes, Powwow managed the studio production, technical coordination and contingency planning to ensure a seamless broadcast in a regulated environment.
For members, it felt clear, accessible and genuinely interactive and this format has remained the preferred approach since 2023 with planning already started for 2027.
“The feedback has been incredibly positive and that is down to the hard work, professionalism and calm leadership you brought to every stage of the planning and delivery. It was a complex event with lots of moving parts, but it felt seamless on the day. We genuinely value the relationship we’ve built and the way we work together. Your support, judgement and willingness to go the extra mile make a huge difference, and it’s always a pleasure to partner with you. Thank you for everything you did to make the AGM such a success.”
Attendance isn’t the same as participation.
Making the AGM fully virtual wasn’t about broadcasting the meeting, it was about making it easier for members to take part and engage.
Our Approach